About Althams
Founded in 1856, Althams is a sixth-generation, female-led, family business specialising in ship supply.
Operating across a wide range of maritime sectors, the company provides critical products and services to customers around the globe. With a reputation built over generations, maintaining efficiency and delivering outstanding service is essential to continued success.
As the business approached a significant generational transition, the leadership team recognised the importance of investing in technology that could support the future while preserving everything that had made the company successful
The Challenge
Like many successful long-established businesses, Althams had developed systems and processes that had grown alongside the organisation over many years.
At the heart of the operation was a Microsoft Access system that had served the company well. However, as the business evolved, the limitations of relying on an ageing platform became increasingly apparent.
The system was becoming difficult to maintain, lacked the flexibility required by a growing operation, and was never designed to support the way the business works today.
Althams knew they needed more than a replacement system. They needed a modern platform capable of supporting future growth, improving efficiency, and helping the business remain competitive for years to come.
Our Approach
Before recommending a solution, the String team spent time with Althams to understand how the business operates day to day. We worked alongside staff in the office, warehouse, and freezer facilities, observing processes, identifying challenges, and gaining a detailed understanding of how the organisation functions.
This hands-on approach allowed us to build a solution around the business, rather than asking the business to adapt to the software.
Following a detailed discovery process, Microsoft Dynamics 365 Business Central was identified as the ideal platform, providing the flexibility, scalability, and visibility needed to support Althams both now and in the future.
The Results
Since implementing Microsoft Dynamics 365 Business Central, Althams has transformed the way it operates.
With better visibility across the business and streamlined processes, teams are able to work more efficiently and make decisions more proactively.
What was once a business heavily reliant on an ageing legacy platform now benefits from a modern, connected system designed to support future growth.
Most importantly, the organisation has the confidence that its technology can support the next chapter of their journey.
A Partnership Built on Trust
Successful transformation is about more than implementing software.
For Althams, choosing a technology partner was every bit as important as choosing the technology itself. By taking the time to understand the business and building a relationship based on trust, we were able to deliver a solution that genuinely supports the organisation’s ambitions.
Today, Althams has a platform fit for the future, helping ensure the business can continue serving customers for generations to come.