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Unlocking Business Central: Practical Insights, Real-World Impact

  • May 14, 2026
  • 10:00 am - 2:00 pm
  • Microsoft Teams
Unlocking Business Central Title
About the event

Imagine a Business Central environment that actually works the way it should.

Finance and operations are connected.
Data is structured, secure, and reliable.
Insights are available when you need them – not locked in spreadsheets or workarounds.

For many organisations, this still feels out of reach. Manual processes, disconnected workflows, and off‑system fixes continue to slow teams down.

In this 1‑hour webinar, String will show how businesses are unlocking the real value of Business Central – removing friction, reducing manual effort, and building processes that scale.

Who’s presenting?
Simon Berrill
BC Practice Lead - String Systems

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What We’ll Cover

This 1‑hour webinar is designed for organisations using Microsoft Dynamics 365 Business Central who want to reduce manual work, gain better visibility, and get more value from the system they already have.

We’ll start by looking at how Business Central is being used in 2026 – including where teams are still relying on spreadsheets, workarounds, and off‑system processes that create friction day‑to‑day. From there, we’ll move into real‑world scenarios, demonstrating practical improvements across finance, cash management, and operations that make a tangible difference without over‑engineering your system.

You’ll also see where AI and Copilot genuinely add value in Business Central today – from forecasting and bank reconciliation to sales interactions – and where expectations should be managed. We’ll finish by showing how to eliminate manual workarounds without heavy customisation, using a balanced approach of native features, targeted ISV apps, and sustainable process design.

The session is practical, scenario‑based, and focused on what actually works – not a feature dump.

🗓️ Agenda:

0:00 – 0:05 | Welcome & Session Introduction

We’ll start by exploring what a well-run Business Central environment should look like. We will set expectations on what you’ll learn within the webinar and see what area of BC causes you the most daily friction?

0:05 – 0:15 | The State of Business Central in 2026

See how businesses are actually using Business Central today with cloud adoption, AI and automation. And what the four most common pain points are that create manual workarounds and how these set the foundation for what needs to change.

0:15 – 0:30 | Live Demo: Fixing Real‑World Bottlenecks

This is a practical, scenario-led walkthrough, focused on everyday operational pain points.

We’ll demonstrate how Business Central can simplify:

  • Purchase‑to‑Pay – reducing posting delays, approval bottlenecks, and invoice handling issues
  • Cash management & bank integration – removing manual imports and reconciliation effort
  • Inventory & operations visibility – eliminating spreadsheet dependency

The focus is on flows that make sense, not feature‑by‑feature demos.

0:30 – 0:40 | AI in Business Central: What’s Actually Useful Today

AI is already embedded in Business Central – but it only delivers value when data and processes are structured correctly.

We’ll explore:

  • Where Copilot genuinely helps today (e.g. bank reconciliation, forecasting, sales interactions)
  • Where AI adds little value without strong foundations
  • How to approach AI realistically, without over‑promising or over‑engineering

0:40 – 0:50 | How to Eliminate Manual Workarounds Without Customisation

In this section, we’ll show how organisations eliminate friction without heavy customisation.

You’ll learn:

  • When to use Business Central’s native capabilities
  • When targeted ISV apps make sense
  • How to design processes that scale, remain supportable, and don’t unravel over time

0:50 – 1:00 | Open Q&A & Key Takeaways

We’ll close with:

  • Live questions
  • Key actions you can take immediately.
  • Next steps for deeper optimisation, 1:1 reviews, or focused workshops

You’ll leave with clarity on what to fix first, and how to get more from Business Central without adding complexity.

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