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Business Continuity: Surviving First Contact

Business Continuity: Surviving First Contact

In 1871, Field Marshal Helmuth Karl Bernhard von Moltke (‘Yes Sir!’ to his friends) wrote the following: “No plan of operations extends with any certainty beyond the first contact with the main hostile force” It is more often requoted as “No plan survives first contact with the enemy”.  So, in the context of Business Continuity [...]
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Microsoft Modern Workplace – Every cloud has a silver lining

So, this week started with a failed laptop. And even though the laptop was only 8 weeks old, these things can, and do, happen. The laptop in question, was used by our Sales Director, Paul Kiveal. We are used to managing this type of situation, after all, as a technology company, we have earned a [...]
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Shadow IT – 5 steps to take back control of your data

Shadow IT is nothing new.  It’s been a thing for as long as the personal computer has been around.  COVID-19 has, however, created the perfect petri dish in which Shadow IT has been able to grow at an incredible rate. But what is Shadow IT?  And, more importantly, why should you care? What is Shadow [...]
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Parents Evening… done right

Like all kids up and down the country, mine have been getting used to distance learning, in this instance using Microsoft Teams. This is the next generation coming through that are more savvy than most of us in the use of Teams. They might even be able to put a presentation together without the well-known [...]
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Help … on a Global Stage

I’ve had reason in the last couple of weeks to tap into a resource that is slowly becoming my go to place for help. Years ago, in the days of dialup internet, the most used part of early internet was bulletin boards. As text was just about the only thing that would make the journey [...]
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2020 – The Year of the Resilient

I’ll say one thing for the past year … it certainly wasn’t boring. There’s an often cited saying that “people don’t like change”.  In my career, as well as my personal life, I have found this often to be the case.  Change requires conscious effort, to let go of the comfortable, and to embrace something [...]
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The world is going digital, are you on board…

A few months ago, I received what appeared to be a random electronically generated mailshot from the Inland Revenue. Given what we do for a living I am naturally suspicious of most communications proposing to be from these guys, but this one was different. The mailshot was to prepare me for next year’s payroll year [...]
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Next level stuff and you need to be on board…

Next level stuff and you need to be on board... So, month 8 in the covid-19 household and it feels a bit like Groundhog Day if I am honest. Home working is most definitely here to stay, leaving us all wondering what the best way is to keep remote employees in the loop of all [...]
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The End is Finally in Sight, or is it The Beginning?

Finally, a glimmer of hope that the COVID-19 crisis is nearing an end. Whilst it’s still early days, and final approval is needed for the Pfizer vaccine; there’s a definite feeling in the air that maybe, just maybe, we can get back to normal early in 2021. But what is ‘normal’ now? If it’s where [...]
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Use AI to Fight Cyber Crime

Here is one of those classic “it makes sense but doesn’t work moments”. If I wanted to design the best home security system, then sensibly, I should go to the Police (who deal with all burglaries), and ask them to design me a product that protects my house against every theft they have ever seen. [...]
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