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Cloud Solutions Consultant

About us and the Role

Company Background

String Systems are a fast-growing Microsoft Gold Cloud Solutions Provider based in Preston, Lancashire, servicing clients across the United Kingdom. Working with clients to truly understand their challenges and opportunities, we deploy tailored technology solutions across the cloud and on premises, that make a tangible difference to their organisation.  We then provide ongoing comprehensive proactive and reactive support services. In other words – we focus on their IT so they can focus on their business.

We differentiate through our approach ‘Client First’ at all times, and are a totally committed team with a can-do culture, who enjoy working hard but also enjoy having fun together.

 

The Role

The ideal candidate will have recent experience in a role, owning and delivering successful, often complex, technology projects, across a wide range of environments, both on-premises and in the cloud. You will have an eye for detail, and be focused on ensuring that meeting customer objectives and outcomes are at the heart of your engagement. In addition, you will support in house colleagues on the help desk resolving escalated support incidents of a more complex nature.

Key responsibilities would include:

  • Taking the lead role and /or work as part of a team delivering cloud migration, infrastructure installation, hardware refresh and other projects to a wide variety of client organisations
  • Troubleshooting and resolving more complex 3rd and 4th line issues that 2nd line support colleagues have escalated, whilst maintaining an accurate record of work undertaken in our helpdesk system
  • Playing an active role in securing and maintaining technical accreditations
  • Playing an active role in driving our evolving product portfolio and innovation

 

Requirements

  • Minimum of 4 years’ proven experience delivering Microsoft cloud solutions (Required)
  • Thorough knowledge of current IT technology including (but not limited to):
    • Microsoft 365 Configuration and Administration
    • Microsoft Azure Configuration and Administration
    • PowerShell Skills
    • Power Automate skills would be a distinct advantage
    • Microsoft Windows Server
    • Microsoft Active Directory
    • Server Virtualisation (Hyper-V / VMware)
    • LAN/WAN (routers, switches, firewall)
    • A good working knowledge of security products and practices.

 

Location

This role will be within our Preston based office.

 

Package

  • Attractive Package dependent on experience
  • Company co-funded pension scheme
  • Profit related bonus
  • Modern Preston office close to all local amenities
  • 20 days’ annual leave (not including bank holidays)
  • Working 38.75 hours per week, between 9:00am – 5:30pm, Monday to Friday
  • Continual professional development plans with a focus on advanced Microsoft certifications
  • BYBO – Book your birthday off, because nobody should work on their birthday

 

About you

  • You are looking to develop your career in an organisation that has fully embraced Microsoft’s Cloud First vision
  • You will have proven experience
  • You will understand the importance of the basics
  • Excellent communications (strong written and verbal communication skills)
  • Excellent customer service (willing to go the extra mile)
  • Have interest in learning about current/new/future technologies to help the Company, customers, themselves and their team
  • Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible
  • To be self-motivated and a contributing member of the team
  • Have a flair for problem solving
  • Be able to manage/prioritise their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
  • Good time management
  • Ability to work under pressure
  • You are looking to personally grow in a growing and ambitious company
  • You understand the “Client 1st“ focus and strive to go the extra mile

 

You recognise yourself in the A-Player traits that all of our team members exhibit, namely they:

  • Look forward to coming to work
  • Admit their mistakes (preferable before they are noticed)
  • Aren’t afraid to ask for help
  • Celebrate the success of others
  • Make time to help others when needed
  • Constantly strive to develop themselves
  • Put the needs of our clients and their fellow A Players ahead of their own egos
  • Consider the consequences of their actions and plan ahead
  • Don’t use exclamation marks or capital letters in emails when angry
  • Find ways to innovate and improve
  • Define themselves by their own behaviours, not the deficiencies of others
  • Go home happy at the end of each day

 

String Systems is an equal opportunities employer.

Want to arrange a call?