“One Fylde started to work with String at a time where our IT infrastructure was causing problems almost on a daily basis. The problems were meaning staff couldn’t do their job to support people with Learning Disabilities in the way we wanted. String became involved with us and worked as a ‘real’ partner, feeling like part of our team to solve the immediate problem and with an eye to a longer term more sustainable solution.
We are now in a position where I can sleep at night and our staff are seeing the benefit of the huge amount of work that has gone on.
And on a separate note the whole team at String are really friendly, personable and supportive working with us and continuing to support us to look at the future.”
Tracey Bush – One Fylde
“We started talking to String in 2015, as we wanted a fresh pair of eyes to look at our IT infrastructure. We are an ambitious and growing organisation in multiple locations, and wanted to ensure we had the best possible solutions to support us moving forward. We liked the people, the sensible advice and guidance offered and we liked the solution they put forward to meet our objectives and so began a valued working relationship. They helped us completely revamp and update our technology environment and this has resulted in us having a reliable and stable platform to support our growth. We are seeing the productivity and efficiency gains on a daily basis. What I particularly like about them is that if and when things do go wrong, they will react so positively and go the extra mile to meet my expectations.”
The Ashley Foundation
“String just ‘get it’. Most importantly though, they ‘get it’ with a great team, an excellent culture and are guided by a strong set of shared organisational values. Big enough to provide confidence but small enough to care. Flexibility, partnership working and with both the business and technical acumen to meet the evolving needs (and quirks!) of their customers. I had seen the quality of String’s work previously and when setting up Rockpool Solutions Ltd, they were the only possible choice as a Microsoft Technology Partner.”
Stuart Whiteside – Rockpool
I feel like the kid who got what he asked for for Christmas, the work that the guys at String have done in completely overhauling the system is fantastic. I have worked for One Fylde for 13 years and IT has never been this good, it’s so good to see some investment into a user friendly system.
Paul Bird – One Fylde
“We have partnered with String Systems since 2008 and like the fact we are part of an extensive community of golf clubs that they look after. They clearly ‘get us’ and what we are about. We recently undertook an exercise to update our network environment and it was important we had minimal disruption as our IT underpins all of our day to day activities. They planned the whole process brilliantly to the extent that the actual installation was painless. I was delighted with the project and continue to value their ongoing support and advice.”
Neal Smith – Upton By Chester Golf Club
During lock down we sent all of our clients a KitKat to cheer them up. Here’s one our favorite responses…
“Cheers Chaps, the World’s plummeting over the edge of a cliff into a profound depth but you guys are keeping a sense of proportion. Now, if you’ll excuse me, I’m off to get myself a coffee to enjoy with my Kitkat, Thank you”
Mike Cronshaw – Whitehead & Howarth Chartered Accountants
Kieran was understandably concerned at the compromising of my emails and the possible knock on affect to the whole system as well as the concern at someone else logging onto our system.
He told and showed me what had happened, helped reset things and generally gave me confidence that it was ok.
Trust is essential and you have mine.
Mick Thorpe – Scarcroft Golf Club
“Following our recent system upgrade with you, I just wanted to share some feedback regarding your engineer John. He has been a pleasure to have on site helping to iron out any teething issues. I feel he really goes that extra mile to the point sometimes we have to tell him to go home, such is his desire to do the right thing for us. He is a real credit to your company.”
Kevin Smith – City Distribution
“A massive thank you to everyone at String who has helped us to set up remote working. All the changes we have made in the past year have meant that we are able to continue with business as usual.
You must be swamped with requests from all businesses and we really appreciate all that you have set up for us and the continuing support.
The Team have been able to connect to the business documentation and meet on Teams to have a coffee together (virtually) and that will be so important over the coming weeks.
Live lunchtime quiz tomorrow!”
Kate Kerslake – CEO – National Examining Board for Dental Nurses